Overview
Seeking an experienced SaaS Sales Manager with 5+ years in enterprise software sales. The role involves developing sales strategies, managing the end-to-end sales process, building client relationships, and collaborating cross-functionally to drive revenue growth. Strong negotiation, CRM, and leadership skills are essential.
Key Responsibilities
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Strategic Planning & Execution
- Collaborate with the executive team to define and execute business strategies aligned with organizational goals.
- Identify market opportunities, develop strategic plans, and prioritize initiatives to drive growth.
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Financial Management & Budgeting
- Develop and manage budgets and financial models to monitor costs and revenue streams.
- Analyze financial performance, provide forecasts, and recommend actionable insights for improvement.
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Operational Oversight
- Oversee day-to-day operations to ensure processes are efficient, scalable, and aligned with best practices.
- Identify bottlenecks and lead continuous improvement initiatives to optimize workflows and resources.
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Cross-Functional Coordination
- Collaborate with Sales, Marketing, Product, and Customer Success teams to ensure alignment on strategic objectives.
- Serve as a liaison between departments to facilitate information sharing, project management, and issue resolution.
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Performance Tracking & Reporting
- Define and track key performance indicators (KPIs) and metrics (e.g., revenue growth, customer acquisition costs, churn).
- Prepare and present regular reports to senior leadership, highlighting opportunities, challenges, and progress.
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Project & Program Management
- Lead cross-functional projects and initiatives, ensuring timely and on-budget delivery.
- Develop and maintain project documentation, scope, and stakeholder communications.
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Risk Management & Compliance
- Identify operational, financial, and compliance risks, and develop mitigation strategies.
- Ensure adherence to legal, regulatory, and industry-specific requirements (e.g., data protection regulations).
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Stakeholder Engagement & Relationship Building
- Maintain strong relationships with internal and external stakeholders (vendors, partners, clients).
- Negotiate contracts and manage vendor relationships to optimize cost and quality of services.
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Team Leadership & Development
- If applicable, mentor and manage direct reports or cross-functional teams.
- Foster a culture of accountability, innovation, and continuous learning.
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Market & Industry Awareness
- Stay updated on SaaS market trends, competitive landscape, and emerging technologies.
- Use insights to inform strategic decisions and refine business processes.
Competencies
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Educational Background
- Bachelor’s degree in Business Administration, Finance, or a related field (Master’s/MBA is preferred).
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Relevant Experience
- 5+ years of experience in business operations, strategy, or general management, preferably in a technology or SaaS environment.
- Proven track record of improving operational efficiency and driving business growth.
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Strategic & Analytical Thinking
- Ability to interpret complex data, derive actionable insights, and align operational plans with strategic objectives.
- Proficient in financial analysis, forecasting, and understanding SaaS metrics (ARR, LTV, CAC, churn, etc.).
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Operational Excellence
- Experience in process improvement, resource allocation, and project management.
- Familiarity with Agile or other project management methodologies is a plus.
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Cross-Functional Leadership
- Demonstrated ability to lead and influence cross-functional teams without direct authority.
- Excellent collaboration skills to align diverse groups around common goals.
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Communication & Presentation Skills
- Exceptional verbal and written communication abilities for stakeholder updates and executive reporting.
- Comfortable presenting to C-level executives and external partners.
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Problem-Solving & Decision-Making
- Proactive approach to identifying challenges, evaluating alternatives, and implementing effective solutions.
- Strong organizational and prioritization skills to handle multiple projects simultaneously.
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Technological Savvy
- Proficiency with business intelligence and analytics tools (e.g., Excel, Tableau, Power BI).
- Familiarity with CRM, ERP, and other SaaS platforms is advantageous.
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Adaptability & Resilience
- Able to thrive in a fast-paced environment, managing change and shifting priorities effectively.
- Willingness to adapt strategies as market and organizational needs evolve.
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Integrity & Confidentiality
- High degree of professional integrity, maintaining confidentiality of sensitive information.
- Commitment to ethical business practices and compliance with relevant regulations.
